Tom & Becky Dean, Usborne Books Directors

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Half-Price Replacement Policy

Usborne books and Kane/Miller books purchased through an Usborne Books & More Consultant, are eligible for a Half-Price Replacement - regardless of how the damage is caused.  Just send us the damaged book following the instructions below and you will receive back a new replacement book of that same title.

Claiming a Half-Price Replacement Book

    • Package damaged book appropriately for mailing
    • Include verification that your book was purchased through an Usborne Books & More Consultant --
      a receipt or a Consultant sticker on back of book
      NOTE: verification must be included to be eligible
    • Include payment: 50% of the current retail value and a $6 shipping fee if you are not local -- replacement book needs to be mailed back to you
    • Mail book via US Mail - media mail (or "book rate")
      NOTE: Customer is responsible for return shipping cost
    • Please contact us for our address if you have a damaged Usborne or Kane/Miller book.  Thanks.

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